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Influence of Technology on the Elevator and Escalator Industry

Logan Joseph,Director, Information Technology,John Deere

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Bobby James, Safety/Compliance Manager, TopBuild

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What are the Technological Challenges in the Elevator Industry

Michael Rosario, Construction Tech Review | Saturday, June 18, 2022

The elevator companies must know the technologies they are implementing not to face difficulties.  

FREMONT, CA: The industries are changing their method to conduct business due to technology, and the elevator industry is no exception. With time, the customers' expectations have also changed because they want faster service, and machine downtime has become an essential part of success. The competition has also increased in the market. According to studies, the demand for elevator equipment and services is expanding rapidly. There are numerous potentials for development in the elevator industry.

Compliance

Many companies have to deal with massively complicated checks. Such companies are becoming a massive problem because the organizations are increasing their service territory, which is beyond countries, cities, and states. Moreover, the regulations are also continuously changing, and there are an extra expense and effort to keep track of every relevant change. There are specific approaches and added certification necessary to meet the compliance code in different legislation. In elevators, safety plays a crucial role in ensuring the systems are following the industrial safety requirements.

Reactive maintenance 

There is another crucial factor, and it is maintenance. It is a known fact that one of the essential elements in the customer-centric method is the maintenance of the equipment that offers value to the customer. Offering a positive customer experience can become difficult through reactive maintenance because it will shut down the elevators, which means unhappy customers. Reactive maintenance can be a vicious circle because when a failure occurs, it needs repairing that can postpone the planned maintenance leasing to unplanned downtimes and increased backlogs.

IIoT implementation 

To fully take advantage of the Industrial IoT, the companies must ensure that the data is correct and consistent. By utilizing inaccurate data, the elevator manufacturers and service providers cannot understand the Industrial IoT's full potential and enhance business outcomes. In most cases, the companies get discouraged from investing in this innovative technology as they cannot see the benefits. Inaccurate implementation of IoT can prevent organizations from applying data-driven solutions.

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