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The Changing Face of Elevator Industry Amid COVID-19

Michael Rosario, Construction Tech Review | Monday, November 23, 2020

Beyond touchless technology is a destination dispatching system that helps reduce the number of stops per trip, thereby decreasing car crowding and lessen travel times. This product prompts passengers to enter their particular floor in the compass fixture rather than with standard two-directional call buttons.

FREMONT, CA: Elevators are a necessity in tall buildings and offices as they move many people in between floors. To that point, both elevators and sanitization are crucial to the conversation as building proprietors consider ways to move individuals through their facilities securely.

As one continues to navigate these unprecedented times, the industry has continued to revolutionize new products and safety features for the customers and passengers. Touchless technologies are particularly attractive options in the existing environment. An instance of touchless technology is the eCall service that enables passengers to use their smartphone as their personal elevator call button and call an eCall-equipped elevator when approaching it. This feature helps curtail the use of public access elevator buttons.

Beyond touchless technology is a destination dispatching system that helps reduce the number of stops per trip, thereby decreasing car crowding and lessen travel times. This product prompts passengers to enter their particular floor in the compass fixture rather than with standard two-directional call buttons. The system then allocates passengers traveling to adjacent floors to the same car.

When looking at maintenance and service, one is learning that remote service can help reduce the amount of in-person service calls and therefore reduce the number of visitors to a building. Remote monitoring solutions employ IoT technologies to offer real-time transparent data, proactive communication in the event of an issue, and help avert shutdowns with predictive insights.

Escalator and elevator purification products are also gaining admiration. Elevators can be modified with a fan technology, which can inactivate microorganisms and purify dust in the cab. The fan integrates an ultraviolet lamp and ion generator to kill germs and filter dust in the cab. Likewise, handrail sanitizers have become key offerings in the market.

As the world moves toward a new normal, building owners may find benefit in upgrading to a newfangled generation of elevators that facilitate them to reap the benefits of innovative technologies. One such simple example may be customers choosing auto-door elevators that eliminate the need for customers to open the doors manually, thus furthering the concept of touchless.

Regardless of this time of uncertainty, one thing remains clear that technology will continue to play an important role in this industry. Facility managers, tenants, and businesses must all come together to accentuate passenger safety.

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